When a person has to leave their home, where they have lived for many years, they will inevitably have many personal possessions they wish to bring with them. All rooms in our care homes are already furnished but, whilst we cannot accommodate large pieces of furniture, we actively encourage people to bring mementoes that are important to them, such as personal treasures, photos and smaller furniture or ornaments. Each care home manager will be happy to discuss individual requirements before the moving date.
Frequently Asked Questions
How freely can I visit someone in their residential or nursing home?
We have unrestricted visiting hours and welcome visitors who wish to see their friends and relatives. In some circumstances, such as at mealtimes, it may be advisable to check in advance. In many cases, visitors are invited to enjoy a meal with their relatives.
Do you cater for special dietary needs?
We cater for everyone and have a team of excellent chefs throughout our homes that provide a varied and healthy menu choice for our residents. We also have a number of dining rooms in our homes but residents are welcome to enjoy their meals in their own rooms, if they prefer. Our chefs receive training in nutritional risk assessment and understand about nutritional requirements.
What funds will the NHS provide?
Even if you have to pay your own costs, the NHS should make a contribution to your nursing homes fees if they assess that you need care from a registered nurse. This contribution is called the Free Nursing Care [FNC] element.
What is a Care Adviser?
A Care Adviser is an understanding professional who will listen to your needs, assess your individual care requirements and give the best possible advice on suitable care options. It is important to speak to a care adviser who is truly independent and does not accept commissions from care providers. An Independent Care Adviser will provide unbiased information and advice according to individual needs. The Association of Independent Care Advisers (AICA, tel 01483 203 066) maintains a register of members, all of whom adhere to the AICA Code of Practice, and will advise you of your nearest Independent Care Adviser.
How much is care going to cost?
Costs will vary greatly according to the type and level of care required. It is advisable to speak to an Independent Care Adviser to address your questions.
Where can I get financial advice?
A number of Independent Financial Advisers specialise in advising on long-term care. Before taking advice, it is recommended that you establish your IFA does have this specialist knowledge. The Association of Independent Care Advisers (AICA, tel 01483 203 066) maintains a register of specialist long-term care IFAs.
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